If your web hosting service provider offers live chat support, you are able to talk to a representative live and find out helpful information or get an issue resolved promptly. The main advantage of using chat rather than calling to consult with a live person is that you will need only a computer with world wide web access, which means that you will not pay any charges in case you are in another state or country. In addition, it is easier to copy and paste info like domain names, usernames or error messages i.e. details that are sometimes difficult to give to the other side on the telephone. The real-time chat is also a considerably quicker solution to contact the hosting service provider's support team compared to using a ticketing system. Last, but not least, when some problem needs a bit more time to be taken care of, you are able to do something different while you wait for support on the live chat, which means that you won't lose time - something that's not possible if you're on the phone.

Live Chat Support in Shared Web Hosting

We supply a live chat support service for all Linux shared web hosting packages that we offer and we can support you with almost everything in real time. If you do not have an account with us yet, we will be able to provide you with more info about the packages to help you to choose the most suitable plan. If you are an active client, we can help you with any billing or general issue and with a number of common tech problems, for example an e-mail address setup in a desktop e-mail client. In case you can't call us for whatever reason or you're in a country where we don't have a local phone number, the live chat will be the best choice to contact us. Needless to say, some troubles need additional time to investigate and test, so you'll need to open a ticket to our technicians, but nonetheless, we are able to save you time and assist you with various issues on the chat.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we offer is online every day, even on holidays and weekends. It's the best way to learn more about our Linux semi-dedicated packages if you do not have an account yet or to get some issue resolved in case you're a client and our customer care agents will assist you live regardless of the time of the day you join the chat. In case you wonder which package is more appropriate for your websites, if you need a piece of advice whether you should acquire a certain upgrade and how to order it or in case you experience problems installing an e-mail account on your machine, you are able to get in touch with us and we will supply you with the needed details at once. Our live chat is accessible even after our phone lines go off for the day, therefore if you have an account here, you can be sure that you will always benefit from timely help with any kind of question or issue that shows up.