In spite of the fact that the hosting service offered by the different companies is more or less the same, each provider has got a personalized platform with its own tweaks and different ways to complete specific procedures. That is the reason why, an info-ridden knowledge base would be astonishingly useful both for people with little or no practical experience and for technically competent users who will sooner or later discover how certain operations are done, but will waste valuable time in the process. The purpose of such a knowledge base is to make the service quick and simple to use, sparing users a lot of time and efforts. The result is more pleased customers, since they can swiftly find the information they wish, and much less work for the tech support team members, because usually the majority of the inquiries and difficulties that customers have are already described in the knowledge base. On the condition that the articles themselves are properly written and encompass more things, you will be able to discover more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Shared Web Hosting

All Linux shared web hosting packages that we’re offering include a comprehensive knowledge base where you can find all you should know with regard to your hosting account. Regardless of whether you intend to create a brand new database, to redirect a domain name by means of an .htaccess config file or to create an e-mail address on your personal computer or cellular phone, you can just read our help articles and all the info that you need will be there. When you visit a specific section of your Hepsia Control Panel, you’ll see articles that are relevant to the features that can be accessed through it. In case you prefer to see the full article list and get acquainted with all the functions that Hepsia is offering, or simply to read general information about the web hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have made every effort to cover any predicament that you may possibly run into, but if you do not find what you’re looking for, you can always touch base with us, as our customer care team members are on duty day and night.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated packages include exhaustive online technical documentation where you will see information on all the features that our created-developed Hepsia hosting Control Panel comes with, as well as solutions to various questions and challenges that you might run into. All setup guides feature thorough specifications, so you won’t have to worry about omitting something in case you’d like to export a database, for example. The troubleshooting articles cover a variety of possible reasons for given issues and the solution for each one of them, so if you’re unable to send emails although you have the correct settings, for example, you can quickly see what the reason might be and correct the problem with several clicks in your mail client. As Hepsia offers quite a few features, you’ll be able to find related articles in each and every section. In case you’d like to browse all help articles, click on the Help link, which is located in the upper right-hand side of the Control Panel.