Support and Help Channels
A 60 mins Inquiry Resolution Guarantee
Each ticket you submit to our tech support Department will be responded to in about 60 minutes. The basic problems shall be solved straight away. Nonetheless, if the help inquiry you have posted requires the aid of a trained administrator, we will send the ticket to him and will notify you about the postponement.
Professional Technical Assist Service
Our client assist team is going to be online for you 24x7 to to handle all assistance inquiry tickets that you send to us. We offer technical assistance for the software that are installed in advance on your hosting server. These include our custom produced Site Control Panel, the chosen OS as well as the server administration panel (with respect to the VPS type).
A Descriptive Help Section
Each section of the Site Control Panel that comes at zero cost with your VPS gives an integrated article base. You will find an array of descriptive how to articles and reviews and a number of step by step video classes that display all the important site management responsibilities. You can easy–access them by hitting the Help or Video control keys in the top right side of each Control Panel section.