Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing excellent support without delay is our top priority, so that we support each Linux shared web hosting packages plan with a one hour ticket reaction warranty. When you share a ticket or send us a message, our user help and support staff will do all they possible can to give the most adequate answer to your problem and to provide you with advice quickly.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily email us 24x7x365 with any issue you possibly have regarding our products and services. We’ve got specialists present all the time to provide you with solutions at any time required. You could use the ticket system or post an email any time, alternatively you can grab the phone or use the live chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel offers a complete knowledge base that’s included in all parts. In each area, you will find a Help press button that will load for you a group of step–by–step tutorials on how to employ a particular feature or complete a certain action. Also, we have crafted mini seminar online videos so that you can get a better idea of the Control Panel’s interface.